FAQs

The answers to many commonly asked questions are available below for your convenience. If you don't see an answer to your question, or wish to contact us for any reason, the best way to contact us is via email. We can be reached at info@bubbabrands.com. All emails will be returned promptly, usually within 1 business day. Alternatively, you can call us at 877.334.7070.

 

Do you have any other colors or sizes available aside from what I see on your site?

We offer the largest online selection of bubbas in the world. Every item/size/color that we currently have available is posted on our site, but we get new items in all the time, so check back often!

How do I get customer service for my bubba?

Bubba Brands can be reached by phone at 877.334.7070 or email at info@bubbabrands.com. For warranty and registration information, please visit https://www.bubbabrands.com/warranty.

How do I know if my order was properly placed and has been received for processing?

Once your order has been placed, you will see a screen indicating that your order has been received, and your order number will be displayed for future reference. You will also receive an order confirmation email immediately after your order was placed.

How do I find out the status of my order?

You will receive shipping confirmation within 1-2 business days of placing your order. If you created a Bubba Brands account, you can also log in to view order status and get tracking information.

Where can I purchase bubbas in my local area?

If you wish to find a local retailer who carries Bubba products, visit www.BubbaBrands.com for information on stores near you. Please note that most stores do not have nearly the selection and availability that we are able to offer online.

How can I initiate a return or exchange of my order?

Please see our returns page for information about our return policy and for return instructions.

Are bubbas spill/splash resistant?

All bubbas are designed to be spill and splash resistant. However, they are not designed to be completely leak proof, so we suggest that bubbas be kept in as upright as possible while you are not drinking from them.

Do you offer engraving and/or logo printing services?

We do not offer engraving services at this time.

Are bubbas stainless steel on the inside?

The classic style bubbas which are made of 100% BPA free colored plastic (polyurethane) and stainless steel, are made of plastic (polyurethane) on the inside. Some items, such as the HERO bottles, are made of stainless steel both inside and outside.

Do you have a catalog?

We currently do not have a catalog from which to order. All of our current available items are listed on our website. Feel free to contact us by phone or via email with any specific product questions.

Can you use the bubbas for hot and cold beverages?

Most bubbas can be used for both hot and cold beverages. Please see individual product pages for details about specific items.

What is the maximum allowable temperature of a hot liquid that can be put into a bubba?

The manufacturer has tested the product with water as hot as boiling water. We do not recommend it to be boiling when you put it in, but the temperature can be that hot.

What is the best way to wash my bubba?

The classic style bubbas which are made of colored plastic (polyurethane) and stainless steel, should be hand washed. The bottles which are made entirely of stainless steel or tritan plastic can be washed in the dishwasher. Please see individual product pages for details about specific items.

Are bubbas microwave safe?

Since bubbas have metal components, they should not be used in the microwave.

Do you carry replacement lids, seals or other parts?

You can contact them through their website, www.BubbaBrands.com if you would like to inquire about parts.

Are you the manufacturer of bubba products?

We are not, however we are the manufacturers online partner and are the largest authorized online seller of bubbas in the world!

Do you ship internationally?

Unfortunately, www.BubbaBrands.com only ships to addresses within the United States, APO/FPO and certain US territories.

How much is shipping?

We offer $4.99 flat rate shipping for your entire order! Please see the shipping page for details, and for information on other shipping speeds/types.

Do you collect sales tax?

Sales tax is charged at the corresponding rate of the postal code entered and will be applied during checkout.

Are bubbas BPA free?

Yes! All bubbas are BPA free!

How do I earn bubbabucks/bubba rewards?

Effective Jan 16, 2017 we will no longer be issuing bubba rewards points (bubbabucks). You may continue to redeem our existing points/rewards. We apologize for inconvenience this might cause.